Department of Employment and labourGeneral work & cleanersOnline courses

Cashbuild: General Assistants

How to Apply

NB. Use the links given below to Apply

Apply General Assistant – Pretoria, South Africa

Apply General Assistant – Johannesburg South, South Africa

Apply General Assistant – Rustenburg, South Africa

Apply General Assistant – Welkom, South Africa

Apply General Assistant – Phalaborwa, South Africa

Apply General Assistant – Newcastle, South Africa

Apply General Assistant – Diepkloof, South Africa

Apply General Assistant – Queenstown, South Africa

Apply General Assistant – Orange Farm, South Africa

Apply General Assistant – Botshabelo, Free State, South Africa

Apply General Assistant – Secunda, South Africa

Apply General Assistant – Maokeng, South Africa

Apply General Assistant – Ngcobo, South Africa

Apply General Assistant – Brakpan, South Africa

Apply General Assistant – Jozini, South Africa

Apply General Assistant – Lydenburg, South Africa

Apply General Assistant – Lusikisiki, South Africa

Apply General Assistant – Colesberg, South Africa

APPLY General Assistant – Harding, South Africa

APPLY General Assistant – Umzimkulu, South Africa

APPLY General Assistant – Hartswater, South Africa

APPLY General Assistant – Thaba Nchu, South Africa

APPLY General Assistant – Giyani, South Africa

APPLY General Assistant – Mthatha, South Africa

apply General Assistant – Queenstown, South Africa

Role Purpose: Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Responsibilities:

Advise and assist Customers on correct products and queries.
Assist with and resolve Customer complaints
Bulk stock area to be merchandised safely and according to Store layout plan
Must ensure your area of responsibility is fully merchandised according to Store layout and planograms.
Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
Correct shelf price labelling within area of responsibility.
Ensure Checklist completed as required when on duty with Canteen and Toilet/Showers schedule
Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility
Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store
Report any discrepancies to the Store Manager
Report damaged stock within area of responsibility to Store Manager
Achieves set targets and completes work accurately and at the required standard
Delivers best practice quality/ standards as established in the company
Makes an effort to follow through on commitments
Identifies problems and seeks root cause
Resolves problems and escalates issues accordingly using relevant information available in own department and operational work environment to resolve problems
Makes decisions within framework of company policies and within set timelines
Makes decisions giving due consideration to consequences of the decision made in area of responsibility
Implements decisions made in line with agreed processes and policies
Plans within framework of operationally/department policies and procedures
Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
Demonstrates courtesy and willingness to assist when dealing with customers, suppliers and colleagues
Able to deal with daily conflict situations effectively
Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
Ensures relevant information is shared with appropriate stakeholders

Requirements:

Grade 12 without related work experience (or Grade 10 with 1 year work related experience)
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Ability to perform basic calculations accurately
Must be willing to work shifts, weekends, and Public Holidays
Must be able to work under pressure

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