Services SETA
Closing date for Applications : 12 August 2024 Location : Provincial Offices/All Provinces
Job Ref #: SS-49
Industry: Government
Job Type: Contract
Positions Available: 10
The Intern Provincial Operations will be responsible for office administration including frontline services and project management support: The incumbent will be responsible for the professional administration and management of Services SETA Provincial Office reception area, which includes the operation of the switchboard and general office administration activities.
Job Description
DUTIES
Uphold the image of Services SETA through professional behavior and administration of the reception area and office according to quality standards.
Always adhere to corporate values and ethics when interacting with Services SETAs
Welcome visitors and offer refreshments where necessary.
Provide assistance to walk-in visitors wherever possible.
Keep visitors informed of waiting times where necessary.
Keep the reception clean and tidy at all times.
Report maintenance issues promptly and monitor progress until they are resolved.
Attend to the reception area at all times during office hours.
Perform basic trouble shooting to correct minor problems.
Attend to incoming calls efficiently and timeously in order to minimize customer waiting time.
Route calls to the relevant people
When callers are on hold, ensure that the person whom they want to speak to is aware of the pending call and keep the caller up to date with progress.
Proactively take messages and ensure that all staff are aware of and receive their messages timeously.
Screen calls in order to assist with queries or to route the callers to the correct area
Photocopy and scan documentation upon request
Filing
Distribute documents correctly and timeously
Provide typing services as requested
Bind documents when requested
Receive and dispatch courier packages
Collate information for reporting
Provide other project related clerical functions
Support the office in conducting outreach and stakeholder engagements on and/or off-site
i.e. career exhibitions, stakeholder capacitation sessions.
Job Requirements
National Senior Certificate or equivalent certification, at a minimum NQF 4
A National Diploma or equivalent certification (NQF 6) in Business Administration or Public Administration or Office Administration or Project Management or Human Resources or equivalent certification
LOCATION
CAPE TOWN OFFICE X1
EAST LONDON X1
PORT ELIZABETH X1
DURBAN OFFICE X1
BLOEMFONTEIN X1
KIMBERLEY X1
KLERKSDORP X1
POLOKWANE X1
NELSPRUIT X1
JOHANNESBURG X1
Closing date for Applications- 22 August 2024
